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Frequently Asked Questions



About ProvideMeService.com
Membership
Adding A Business
Adding A Request
Replying To A Request
Billing Questions

About ProvideMeService.com
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What is ProvideMeService.com ?
ProvideMeService.com was launched in July 2008 to be the largest referral database connecting businesses large and small to consumers nationwide. ProvideMeService.com goal is very simple...to be the premier portal for all consumer and business services.

Membership
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Why should I become a member to ProvideMeService?
Members of ProvideMeService.com are able to post requests, give feedback to the many businesses that are featured, personalize their favorites, and have access to member discounts. Click here to become a member today!!!

Is membership free?
Absolutely.

What can't I do as a member?
To answer a business request, you must first add a business profile.

How do I edit my location?
Just click on "Change Location" in the upper right corner of many pages and enter the zip code of the businesses that you would like to see.

Will you be sending me tons of junk email?
No.  We know that spam is a constant problem and we do our part not to be part of the problem.  The only mailings that we send out are a newsletter to those who have opted to receive mailings when becoming a member and communications for requests that have been accepted by a requestor.  You can opt out of your communications at any time by clicking on the "opt out" option on any email.


Adding A Business
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Why should I add my business to ProvideMeService?
ProvideMeService.com allows you to reach customers locally and abroad, on your own terms.  You create and adjust your business profile at will and as often as you like.  You can attach photos, sound clips, videos, and other files that help deliver information about your business directly to your target audience.  You can also attach coupons which drive your business promotions.  Also by adding your business to the referral database, you are allowed to answer any of the service requests that come from our members...or your future customer base.

How does ProvideMeService compare to other methods of advertising?
ProvideMeService is unique because it connects your business directly to consumers looking for your services. You are in control of how your profile looks and in control of which coupons will appear. 

How much does it cost?
ProvideMeService.com has rates far below the costs of of other mediums including yellow pages, direct mail, print, and media.  We have rates starting as low as $4.99 a month for a local listing.  Pricing deals increase with expanded coverage.

How do I add my business to ProvideMeService.com?
There are 2 ways to add your business.
1) Go to "Add Business" tab, select your category by narrowing through the list of categories and then adding your business detail.
2) From provider pages, click on "Add Your Business", narrow your category by narrowing through the list of categories and then adding your business detail.

What locations should I select to list my business in?
Any location that your business services.  Discounts are given for selecting statewide or national listings.

How do I edit my business detail?
Go to the "My Account" tab, find your business and click on the "edit" link.

Can I change my selected business listing locations?
Not at the current time.  You will need to add a separate business listing to capture additional locations once it has been already set up.

How do I add my business to multiple categories?
At the current time you must set up a separate business listing for each category.  A separate payment will be required for each business listing.

How do I cancel my business listing?
See billing questions below


Adding A Request
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What is the request section for?
The requests section is a place for all members to request services that are needed and then receive multiple bids from businesses to service that request.  The requestor can then select a business that meets its need based on the replies.  Once accepted, the business will be given the requestor's contact information and then the business can finalize agreement terms to fulfill the request.  The two parties are then responsible for all service agreements, terms, and payments. 

* ProvideMeService is not responsible for any of the service agreements that are made between service providers and customers.

What can I make a request for?
Any service you can think of.  Even if we don't have a category that fits, find the closest one and chances are somebody will still respond.

How much does it cost?
It's free to all members.

How do I add my request to ProvideMeService.com?
There are 2 ways to add your request.
1) Go to "Add Request" tab, select your category by narrowing through the list of categories and then adding your business detail.
2) From provider pages, click on "Add Your Request", narrow your category by narrowing through the list of categories and then adding your business detail.


Replying To A Request
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Who can reply to a request for service?
Anybody who has a business listing can reply to a request.

How do I find if my reply was accepted or denied?
Go to the "My Account" tab and look at your reply status.

How do I contact the requestor?
Once your reply has been accepted, you will receive an email giving you the contact detail.  It is then your responsibility to follow up with the requestor and finalize negotiations with them.


Billing Questions
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How will I be billed?
All business listings will need to be paid through PayPal.  Paypal handles all of our billing and will automatically deduct your payment on a monthly recurring basis.  You can cancel at anytime.

What methods of payment do you take?
Most of the major credit cards are accepted through PayPal.  You will need to first create an account with them if you not already have one and then use your credit card.  At this time, that is the only payment option.

What is PayPal and how does it work?
PayPal is an independent service that handles online financial transactions in a secure and safe manner.  Please check their site for more detail about the services they provide.

How do I cancel my business listing?
To delete your account, go to the "My Account" tab, find the business you want to delete, and then click on the "delete" link.  This will delete your business from our database.  IMPORTANT: You will still need to also delete your PayPal account.  Use the steps below to cancel the PayPal payments.

1. Go to the PayPal site and login to your account
2. Click the My Account tab.

3. Click the History tab.
4. Click the Details of the subscription in question.
5. Click Cancel Subscription.
6. You have successfully cancelled the subscriber's subscription.

Can I be billed instead of having an automatic payment?
No, payments are only accepted through PayPal.